The Water Softening Process

The negative effects of hard water can be reversed through the use of softened water. A water softener works on the principal of “cation exchange,” in which ions of the hardness minerals are exchanged for sodium or potassium ions, effectively reducing the concentration of hardness minerals to insignificant levels. The exchange is accomplished in a tank, using a “resin” of tiny beads made from a special plastic material.

After a period of use, the sodium or potassium ions are completely exchanged and the unit has to be “backwashed” or “regenerated.” This requires the use of sodium or potassium chloride, which is loaded into a “brine tank” and dissolved to form a briny liquid used to recharge the system. There are two types of water softeners:

  • Automatic
    An automatic water softener is equipped with a timer, which starts the regeneration process at preset intervals. This usually occurs when water use is minimal, such as the early morning hours.
  • Demand Initiated Regeneration (DIR)
    Instead of regenerating at a preset interval, DIR units use sensors or meters to regenerate when soft water runs out. Because they adjust to the amount of water actually used, DIR units consume up to 50 % less salt and water than preset automatic softeners.

 

Testimonials

Mike is such a wonderful, nice and helpful young man. I wish Mike could come to my house all the time, including for salt deliveries.

Portasoft Customer

Mike was at my home today and I wanted to call to make sure that he got recognized for superior service. He is an excellent tech, knowledgeable and thorough – he deserves an honorable mention!

Portasoft Customer

Tyler was at my home today and did an outstanding job. His demeanor and servitude stood out. He has a ton dedication and enthusiasm. I will be a Portasoft customer forever.

Portasoft Customer

Alex did an install at my home today. He has so nice, a delight to have in my home!

Portasoft Customer

“Paul was just at our home for salt delivery. He was very good and organized. I am very happy with the service. Thank you!”

Portasoft Customer

“After my first salt delivery, I have nothing but positive feedback for Tyler. He was very prompt and efficient.”

Portasoft Customer